MMA loses playlist after sync [#16293]

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toyzrme
Posts: 118
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Location: Cary, NC
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MMA loses playlist after sync [#16293]

Post by toyzrme »

I watch a playlist selected on MMW get synced, and the .m3u file appears in <SDCard>\Playlists, but the playlist does not appear in the MMA UI.

Syncing to the uSD card on my Galaxy S10, roughly 163GB free.

I watched the whole sync process, including syncing the playlist itself.
I can see the playlist in \Playlists, it has the same timestamp as the other playlists which DO show, and it's 193.1k, which is in line with what I would expect.
And yet despite restarting my phone, and asking MMA to scan for new media, that playlist still does not show in the MMA UI.
Phone shows MMA was updated Nov. 26, 2019

MMW 4.1.25.1895
MMA 1.3.6.0887
Log ID: EFLG6WDICB (not sure if useful, given no crash)

How do I get my playlist back?
Thanks!
Environment:
MMW: ~25,000 tracks, MM.DB on 16Gbps PCIe SSD (Samsung 950 Pro) - up-to-date, not Beta
MMA: ~12,000 tracks sync'd to phone - up-to-date, not Beta
PC: Windows 10/64, Skylake quad+HT @4.2GHz, 64GB RAM, 14TB RAID6
Phone: Galaxy S10 (128GB) + 400GB mSD card (Samsung EVO+)
Sync: all tracks rated >=3 sync'd to phone
.........all playlists only use tracks rated >=3
.........thus sync'ing is 99.99% playlist update - no tracks are sync'd, other than new purchases
Playlists: ~59 synced
..........most are auto-playlists
..........use attributes Rating, Last Played, Date recorded, Genre, Genre "contains", Path "contains"
..........many are nested, i.e. "Top AutoPlaylist" includes "Level 2 AutoPL #1" + "Level 2 AutoPL #2" etc.
M.Moeritz
Posts: 127
Joined: Fri Feb 21, 2014 7:54 am
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Re: MMA loses playlist after sync

Post by M.Moeritz »

I have the same problem, sometimes all lists are in one folder, without structure, sometimes there are subfolders, but they are not complete. The synchronization has been going crazy for a few weeks
"translate with google"

Gruß

Miron

WiFi Syncing
MM Gold 4.1.26.1896 auf Windows 10 Pro 64 Bit "portable Installation" auf interner Festplatte.
MM Alpha 5.0.0.2221 auf Windows 10 Pro 64 Bit "portable Installation" auf 128GB Speicherkarte
MM Android 1.3.7.0902 Pro auf folgenden Geräten

Phones: Huawei P30 Android 10.0 / Tablet: Samsung Galaxy Tab S2 S9.7 Android 7.0 / Tablet: Samsung Galaxy Tab S5e Android 9.0
Erwin Hanzl
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Re: MMA loses playlist after sync

Post by Erwin Hanzl »

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Das Brot derer, die hier zu Problemlösungen beitragen, ist ein Feedback. Danke
MMW 4.1.30.1914 Gold-Standardinstallation | Meine Einstellungen | Bilder hochladen (verwende danach BBCode(Vollansicht-Link))
AutoChangeEqualizer | Clear Field 1.3 | CustomFieldsTagger 1.0.3.0 | Discogs Tagger 5.7.7
External Tools 1.4. | FindCurrentPlayingTrack 1.3.2 | PlaylistManager | Randomise Playlist 1.3.
MMA 1.4.2.0938 Free Beta-Tester | Huawei Mate 20 Pro 128GB | Android H3G.AT 10.1.0.4(CT) | USB-Cable-Sync
Win 10 Vers.2004 PRO 64-Bit | Defender mit Echtzeitschutz | I7-3840 QM 2,8 GHz 4-Kern | RAM: 32 GB
Samsung-SSD on board: 840 PRO-512 GB und 860 PRO-2 TB | Extern: SSD T7-2 TB
Aralvor
Posts: 89
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Re: MMA loses playlist after sync

Post by Aralvor »

same problem here,
i have to delete playlists, and after every sync its a new surprise, they are back, then they are gone etc...
this should be priority number one to fix right now
1adam12
Posts: 1
Joined: Thu Dec 26, 2019 9:56 am
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Re: MMA loses playlist after sync

Post by 1adam12 »

My Galaxy S10 is also experiencing simular syncing problems. However in my case, MM does not recognize most the songs in my playlists created from the app. (all playlists are viewable and playable in full in the vanella music app).

Trying to add songs to any of my playlists causes MM to crash and the songs that it recognizes to duplicate. This behavior is also exhibited on new playlists I create.

I first noticed this problem after I updated to Android 10. I keep my music on both a SD card and internal storage.
Aralvor
Posts: 89
Joined: Fri Jan 04, 2013 10:32 am
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Re: MMA loses playlist after sync

Post by Aralvor »

same here, android 10, could be indeed linked to the issue
martin.bohac
Posts: 162
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Re: MMA loses playlist after sync

Post by martin.bohac »

Hi,
the issue is related to Android 10, tracked at https://www.ventismedia.com/mantis/view.php?id=16293
Thanks!
toyzrme
Posts: 118
Joined: Mon Oct 08, 2012 2:31 pm
Location: Cary, NC
Contact:

Re: MMA loses playlist after sync [#16293]

Post by toyzrme »

Not fixed: this just happened on MMA 1.3.8.0916 on Android 10

Note: looking at the other original report, this is slightly different: that one said playlists *disappear* - but mine get SHORTENED.

i.e. a playlist might be 2,300 tracks after syncing, then eventually it's only 3 tracks.

The odd thing is that the .m3u file is still several hundred KB - so all the information is still there.

Scanning does not restore them - I have to delete all playlists in MMA, then re-sync them back - then they're good ... for a couple of days.
Environment:
MMW: ~25,000 tracks, MM.DB on 16Gbps PCIe SSD (Samsung 950 Pro) - up-to-date, not Beta
MMA: ~12,000 tracks sync'd to phone - up-to-date, not Beta
PC: Windows 10/64, Skylake quad+HT @4.2GHz, 64GB RAM, 14TB RAID6
Phone: Galaxy S10 (128GB) + 400GB mSD card (Samsung EVO+)
Sync: all tracks rated >=3 sync'd to phone
.........all playlists only use tracks rated >=3
.........thus sync'ing is 99.99% playlist update - no tracks are sync'd, other than new purchases
Playlists: ~59 synced
..........most are auto-playlists
..........use attributes Rating, Last Played, Date recorded, Genre, Genre "contains", Path "contains"
..........many are nested, i.e. "Top AutoPlaylist" includes "Level 2 AutoPL #1" + "Level 2 AutoPL #2" etc.
martin.bohac
Posts: 162
Joined: Thu Nov 14, 2013 5:23 pm
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Re: MMA loses playlist after sync [#16293]

Post by martin.bohac »

Please send a debug log to check your MMA database.
And also note Playlist name.
Thanks
toyzrme
Posts: 118
Joined: Mon Oct 08, 2012 2:31 pm
Location: Cary, NC
Contact:

Re: MMA loses playlist after sync [#16293]

Post by toyzrme »

It happens to several playlists, but the one I play most is "Rock-Ulimate Mix+Dates".

Log ID 5C8L6SY8TY "Playlist got truncated"

Note: it JUST happened before I generated the log:
- Started MMA on my phone
- Went into the top-level playlist "Cat - Rock" (used to group my rock-related playlists), under which the above-mentioned playlist lives
- The playlist showed 2183 tracks
- Locked the screen
- Unlocked the screen, and now is showing 3 tracks
- Generated Logs

Based on prior experience, this will remain at 3 tracks until I delete all playlists, and re-sync.
Environment:
MMW: ~25,000 tracks, MM.DB on 16Gbps PCIe SSD (Samsung 950 Pro) - up-to-date, not Beta
MMA: ~12,000 tracks sync'd to phone - up-to-date, not Beta
PC: Windows 10/64, Skylake quad+HT @4.2GHz, 64GB RAM, 14TB RAID6
Phone: Galaxy S10 (128GB) + 400GB mSD card (Samsung EVO+)
Sync: all tracks rated >=3 sync'd to phone
.........all playlists only use tracks rated >=3
.........thus sync'ing is 99.99% playlist update - no tracks are sync'd, other than new purchases
Playlists: ~59 synced
..........most are auto-playlists
..........use attributes Rating, Last Played, Date recorded, Genre, Genre "contains", Path "contains"
..........many are nested, i.e. "Top AutoPlaylist" includes "Level 2 AutoPL #1" + "Level 2 AutoPL #2" etc.
toyzrme
Posts: 118
Joined: Mon Oct 08, 2012 2:31 pm
Location: Cary, NC
Contact:

Re: MMA loses playlist after sync [#16293]

Post by toyzrme »

Just in case it isn't clear above:
- once the playlist(s) get truncated in the UI (e.g. 3 tracks instead of 2186), the ONLY way to restore them is to DELETE ALL playlists, then re-sync and they are downloaded correctly (2186 tracks) (then eventually they get truncated again, 3 tracks)
- if I DON'T delete the playlists before the sync, it says it has downloaded the playlists, but only the shortened list appears in the UI (3 tracks)

Hope this helps.
Environment:
MMW: ~25,000 tracks, MM.DB on 16Gbps PCIe SSD (Samsung 950 Pro) - up-to-date, not Beta
MMA: ~12,000 tracks sync'd to phone - up-to-date, not Beta
PC: Windows 10/64, Skylake quad+HT @4.2GHz, 64GB RAM, 14TB RAID6
Phone: Galaxy S10 (128GB) + 400GB mSD card (Samsung EVO+)
Sync: all tracks rated >=3 sync'd to phone
.........all playlists only use tracks rated >=3
.........thus sync'ing is 99.99% playlist update - no tracks are sync'd, other than new purchases
Playlists: ~59 synced
..........most are auto-playlists
..........use attributes Rating, Last Played, Date recorded, Genre, Genre "contains", Path "contains"
..........many are nested, i.e. "Top AutoPlaylist" includes "Level 2 AutoPL #1" + "Level 2 AutoPL #2" etc.
martin.bohac
Posts: 162
Joined: Thu Nov 14, 2013 5:23 pm
Contact:

Re: MMA loses playlist after sync [#16293]

Post by martin.bohac »

Hopefully fixed in build 1.4.0.0932.

However, if the issue will occur again, please send debug log and then you can uncheck a new option "Update playlists from other apps"
which is a little radical but it avoids corrupting synced playlists outside MMA.
Peke
Posts: 13561
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: MMA loses playlist after sync [#16293]

Post by Peke »

Hi,
Bug reported here is tested in Release MMA build 934 and MMA Beta build 935.

Please before reopening tets in these two version.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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toyzrme
Posts: 118
Joined: Mon Oct 08, 2012 2:31 pm
Location: Cary, NC
Contact:

Re: MMA loses playlist after sync [#16293]

Post by toyzrme »

FYI has been running perfectly since the update, not a single playlist lost through dozens of syncs, restarts, etc.

Thanks for fixing this!
Environment:
MMW: ~25,000 tracks, MM.DB on 16Gbps PCIe SSD (Samsung 950 Pro) - up-to-date, not Beta
MMA: ~12,000 tracks sync'd to phone - up-to-date, not Beta
PC: Windows 10/64, Skylake quad+HT @4.2GHz, 64GB RAM, 14TB RAID6
Phone: Galaxy S10 (128GB) + 400GB mSD card (Samsung EVO+)
Sync: all tracks rated >=3 sync'd to phone
.........all playlists only use tracks rated >=3
.........thus sync'ing is 99.99% playlist update - no tracks are sync'd, other than new purchases
Playlists: ~59 synced
..........most are auto-playlists
..........use attributes Rating, Last Played, Date recorded, Genre, Genre "contains", Path "contains"
..........many are nested, i.e. "Top AutoPlaylist" includes "Level 2 AutoPL #1" + "Level 2 AutoPL #2" etc.
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