[Solved] MM5 Hangs while scanning [#17721]

[robojock]

Hi,

I don't know why but mm5 hangs after a while scanning which means it becomes unresponsive and i have to force close if i want to use mm5 again. I have been trying to get a debug log of when and which folder it hangs on. I think I have found it, I have attached a debug log. When scanning the same drive/folder mm4 does not hang so this is an issue with mm5

[rusty]

Hi,

Thanks for the report/debug log. I can't currently access the debug log but requested access via Google Drive. Once you grant access to me, we'll check it out.

Thanks again!

-Rusty

[rusty]

Thanks for the log. Tracked at https://www.ventismedia.com/mantis/view.php?id=17721

-Rusty

[Ludek]

Hi,
analyzing your log and I see that the scanning thread 4340 has frozen after this error:

Problem scanning a file F:\Apple Backup\Downloads\Music\Janti MP3 DVD\DVD 18\BLING BLING THE COLLECTION\01 - USHER FEAT. LIL' JON & LUDACRIS - YEAH!.OGG - Access violation at address 108837CF in module 'F_OGG.dll'. Write of address 1301D000
and the last line before freze is
FH.ReadFileInfo: F:\Apple Backup\Downloads\Music\Janti MP3 DVD\DVD 18\BLING BLING THE COLLECTION\02 - DR. DRE FEAT. SNOOP DOGG - STILL D.R.E..OGG

Could you please share these two files with us for analyzing ? So that we can fix the issue?

Thanks!

[robojock]

Hi Ludek,

I sent you a direct message with the link.

[Ludek]

Thanks,
I can confirm the issue with your files, to be fixed as https://www.ventismedia.com/mantis/view.php?id=17721

[robojock]

I don't know if this is related but i get a eureka bug report while scanning #988864D9 it was emailed here is also a debug log

[rusty]

Crashlog 988864D9 should be fixed in the next build (posting it in a couple of minutes).

-Rusty

[robojock]

Hi Rusty and mediamonkey team,

I see you have reopened the issue #17721 unless the crash/error that I reported in my previous post is actually related to the original post, I would actually say that bug #17721 is fixed. Since the first public beta I have never been able to scan my drives with mm5 where mm4 could do it without issues. Build 2333 is the first build where mm5 scans my collection like mm4. It has been running for about 8 hours scanning without hanging or crashing. Thank you

[Peke]

Hi,

Thank you

No, thank you for report. Now lets try to fix that gapless issue and you are turned into MM5 user