Sync error with iPods [#18118]

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jduffus
Mensajes: 37
Registrado: Mié Oct 11, 2017 7:55 pm

Sync error with iPods [#18118]

Mensaje por jduffus »

I have a couple iPods that are near capacity. When I tried to sync them with 5.0.1.2420 RC-5 I got an error message
Error reads as follows:
"Application throw [sic] ab exception TDeviceCalculator.calcfinish: freeSpace < 0!!!
[D:\Delphi\MediaMonkey501\HTML5Monkey\Devices.paqs, line 13740

Would you like to restart MediaMonkey in Safe mode?"

I restored the devices in iTunes, and resynced them with a smaller amount of content, and while that seems to work, the software seems to be busy even after the sync is done, as though something is hanging.

It did this with two different iPods, both with existing profiles. I think there's a problem in either how it is reporting free space to MM, or in how it is handling an out of space condition.
Lowlander
Mensajes: 59876
Registrado: Sab Sep 06, 2003 5:53 pm

Re: Sync error with iPods

Mensaje por Lowlander »

Can you please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?f=30&t=86643
Ludek
Mensajes: 5130
Registrado: Vie Mar 09, 2007 9:00 am

Re: Sync error with iPods

Mensaje por Ludek »

Thanks for reporting, I finally replicated the issue, so no longer a need for a debug log.
Tracking as https://www.ventismedia.com/mantis/view.php?id=18118
Responder