Right click select fails

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Lowlander
Posts: 59392
Joined: Sat Sep 06, 2003 5:53 pm

Re: Right click select fails

Post by Lowlander »

I'm unable to reproduce this. The Context Menu always works as expected. So, yes, a debug log (step 4b) would be very helpful to resolve this.
Peke
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Re: Right click select fails

Post by Peke »

Hi,
Same here I can't replicate, maybe a accompany video would also help.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Rob_S
Posts: 1165
Joined: Wed Mar 10, 2021 1:53 pm

Re: Right click select fails

Post by Rob_S »

I'll try to do a log as soon as I get some time. Any ideas how to make a reasonable sized video file?

Just in case it helps, you need to do other stuff with MM for a while before it will misbehave.

Play a few, tag a few, switch views, load playlists, etc and after an hour or so then try it. :(
Using V2024 LATEST alpha or beta build on Windows 11, HP laptop, managing 13k tracks
Lowlander
Posts: 59392
Joined: Sat Sep 06, 2003 5:53 pm

Re: Right click select fails

Post by Lowlander »

Mine's been running for over a day and has done many different actions in that period. Still no dice on reproducing.

Screencast (step 2): https://www.mediamonkey.com/forum/viewtopic.php?t=86643
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
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Re: Right click select fails

Post by Peke »

Rob_S wrote: Sat Dec 17, 2022 10:18 pm I'll try to do a log as soon as I get some time. Any ideas how to make a reasonable sized video file?

Just in case it helps, you need to do other stuff with MM for a while before it will misbehave.

Play a few, tag a few, switch views, load playlists, etc and after an hour or so then try it. :(
We actually need last minute before crash and steps preceding along with Debug log as Lowlander said should be more than enough.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
Rob_S
Posts: 1165
Joined: Wed Mar 10, 2021 1:53 pm

Re: Right click select fails

Post by Rob_S »

There is no crash involved here.

All that happens is that the right-click menu flashes onto the screen and disappears before a selection can be made. After a few re-tries in different spots, it sticks open.

This happens intermittently and totally unpredictable - some sessions it becomes frequent.

Don't you just hate those!!!
Using V2024 LATEST alpha or beta build on Windows 11, HP laptop, managing 13k tracks
Lowlander
Posts: 59392
Joined: Sat Sep 06, 2003 5:53 pm

Re: Right click select fails

Post by Lowlander »

You can leave DebugView running for extended periods (I sometimes have it running for many days), just make sure you save the log as soon as the problem is reproduced, so the developers know to find it at the end of the log.
Rob_S
Posts: 1165
Joined: Wed Mar 10, 2021 1:53 pm

Re: Right click select fails

Post by Rob_S »

Log submitted

Ticket #5217: "Failure of right-click menu to stay open"
Using V2024 LATEST alpha or beta build on Windows 11, HP laptop, managing 13k tracks
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