[MM 3020] Access violation [#20982]

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lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

[MM 3020] Access violation [#20982]

Bericht door lindholm »

Twice today I've had an 'Access violation' pop up.

Latest ID=06300000
Lowlander
Berichten: 59876
Lid geworden op: za sep 06, 2003 5:53 pm

Re: [3020] Access violation

Bericht door Lowlander »

Please capture these types of errors in a debug log (step 4b) and attach the debug log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

If I knew when the error would happen I would do so, but given that it can take several hours to days before the error happens, it is not really practical.

Unless you know of some way of retroactively capture the debug log info?
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

Ran for just over a day before it crashed again. The next two instances crashed within hours of being started.

Another log ID: 66F60000
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

And another: 66F60000
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

Another one, in the middle of the night.

ID=06300000
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

After two hours: 06300000

This release is way too unstable. I'm reverting back to 3018
Ludek
Berichten: 5130
Lid geworden op: vr mar 09, 2007 9:00 am

Re: [3020] Access violation

Bericht door Ludek »

Could you please test whether you are still observing this issue with build 3021:
https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
?
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

3021 doesn't work for more than a couple of minutes.

A new error:

Code: Selecteer alles

A breakpoint has been reached.

Code: 80000003 (EXCEPTION_BREAKPOINT)
Address: (034844BD)(libcef.dll) [132F44BD] + $0
ID=6CA60000
Lowlander
Berichten: 59876
Lid geworden op: za sep 06, 2003 5:53 pm

Re: [3020] Access violation

Bericht door Lowlander »

Please capture this in a debug log (step 4b) and attach the debug log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
Ludek
Berichten: 5130
Lid geworden op: vr mar 09, 2007 9:00 am

Re: [3020] Access violation

Bericht door Ludek »

lindholm schreef: ↑ma mei 20, 2024 10:42 pm 3021 doesn't work for more than a couple of minutes.

A new error:

Code: Selecteer alles

A breakpoint has been reached.

Code: 80000003 (EXCEPTION_BREAKPOINT)
Address: (034844BD)(libcef.dll) [132F44BD] + $0
ID=6CA60000
This sounds more like a system/driver/hdd error, please try the tips from here:
https://www.auslogics.com/en/articles/f ... x80000003/
to see which one helps to resolve the issue?
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

None of them apply.

And the error has only occurred once so far so I can't see how it can be a system issue since it would be repeatable in that case
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

Aside from the initial glitch, things are looking better.

MM has been running for five days now (a new record)
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

Never mind :(

Had to restart MM after reboot. Crashed after a couple of hours
lindholm
Berichten: 233
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

It took 42 minutes this time.

Back to 3018
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