[MM 3020] Access violation [#20982]

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rusty
Berichten: 9038
Lid geworden op: di apr 29, 2003 3:39 am

Re: [MM 3020] Access violation [#20982]

Bericht door rusty »

So to make sure I understand, this occurs when MMW build 3021 is running and there's no UI interaction?
Assuming no UI interaction, is it playing OR just running in the background not doing anything?
If it occurs when running in the background, is the crash after the machine resumes from sleeping?

Lastly, are you running the regular build or debug build?

Thanks!

-Rusty
lindholm
Berichten: 206
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

MM is running in the background playing music, minimized.

My machine does not sleep.

It's the debug build.
Peke
Berichten: 18580
Lid geworden op: di jun 10, 2003 7:21 pm

Re: [3020] Access violation

Bericht door Peke »

Hi,
Can you try with Non Debug Build, I am curious if there is some memory leaks in debug engine or mem is not released by OS when dbg msg is received?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
Berichten: 206
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [3020] Access violation

Bericht door lindholm »

Tried it with 3027 (debug), lasted two hours

ID=66F60000

Will try non-debug
Peke
Berichten: 18580
Lid geworden op: di jun 10, 2003 7:21 pm

Re: [3020] Access violation

Bericht door Peke »

Hi,
Ok, I tried last night and left MM running/playing in background. All was ok in the morning.

Although I can't replicate, we're tracking this at https://www.ventismedia.com/mantis/view.php?id=20982
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Peke
Berichten: 18580
Lid geworden op: di jun 10, 2003 7:21 pm

Re: [MM 3020] Access violation [#20982]

Bericht door Peke »

Hi,
lindholm schreef: za jun 01, 2024 9:49 pm Will try non-debug
Have you had a chance to try it out? Does it still experience the problem?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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rusty
Berichten: 9038
Lid geworden op: di apr 29, 2003 3:39 am

Re: [MM 3020] Access violation [#20982]

Bericht door rusty »

This should be fixed in build 3029. Can you confirm?

Thanks!

-Rusty
lindholm
Berichten: 206
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [MM 3020] Access violation [#20982]

Bericht door lindholm »

3029 (debug) ran for four days with no problems.

Just upgraded to 3030 so had to start the timer over again
Peke
Berichten: 18580
Lid geworden op: di jun 10, 2003 7:21 pm

Re: [MM 3020] Access violation [#20982]

Bericht door Peke »

Hi,
Have you had a chance to try out non-debug build? And does it still experience the problem?

What Antivirus app you use? I wonder if Antivirus app do not recognize newest MM app and interfere with normal work.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
Berichten: 206
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [MM 3020] Access violation [#20982]

Bericht door lindholm »

Sorry, I should have said 3029 was the non-debug version

Defender
Peke
Berichten: 18580
Lid geworden op: di jun 10, 2003 7:21 pm

Re: [MM 3020] Access violation [#20982]

Bericht door Peke »

Hi,
Can you try this on 3031 Debug version? There was number of optimization in that version.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
Berichten: 206
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [MM 3020] Access violation [#20982]

Bericht door lindholm »

Looking much better.

3031(debug) has been running for 5+ days now with no issues
Peke
Berichten: 18580
Lid geworden op: di jun 10, 2003 7:21 pm

Re: [MM 3020] Access violation [#20982]

Bericht door Peke »

Hi,
I am so glad to hear that. Thank you for reporting, patience and help to get to bottom of it.

Happy Monkeying!
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
Berichten: 206
Lid geworden op: vr okt 27, 2006 2:28 am

Re: [MM 3020] Access violation [#20982]

Bericht door lindholm »

Alas the dream is over. Happened again after some ten hours with 3033

ID=66F60000
Peke
Berichten: 18580
Lid geworden op: di jun 10, 2003 7:21 pm

Re: [MM 3020] Access violation [#20982]

Bericht door Peke »

Hi,
Please try 3034, just released.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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