There is no file manager installed...[#21163]

[der_kai]

I can't access the folders because apparently there is no file manager installed. But I have installed the file manager from Google. MM and File Manager have access rights.
What can I do?
MM5/Orbsmart P32

[Peke]

Hi,
Is MM asking access to Internal or SDcard Storage?

If you are able to get back to MM main screen can you please use ☰ -> ? -> Send Logs -> Write log ID or make screenshot -> Send The log -> Write down log ID here -> Send reply so that we can pair it with log id and see why Orbsmart P32 is requesting access and fail.

[der_kai]

Pictures doesnt work...
First I have to grant any folder.
The upcomming message is "There is no file manager installed capable of granting folder access. Please install Files by Google."
But, Files is installed.

[Peke]

Have you tried to send Debug log?

[der_kai]

Debug has gone out yesterday

[Peke]

Hi,
Where did you wrote Debug log ID before sending? We need it in order to isolate it from others and specifically check for reported issues.

[der_kai]

Ups... didt copy that.
Did it again... 819XGL6NLA

[Peke]

Hi,
No problem, thx for reporting added as https://www.ventismedia.com/mantis/view.php?id=21163 for immediate check.

[martin.bohac]

Hi, logs confirm that no File Manager was found. I'm not sure what the reason is.
Verify whether you have installed this https://play.google.com/store/search?q=files&c=apps indeed.
If so, verify whether all permissions for this app are granted or try reinstalling it, and restart your phone.

[der_kai]

Everything already done. All approvals granted. Everything installed. Reset to factory settings. Only Files and Media Monkey installed, in that order. Several reboots. No success.

[rusty]

Hi,

Build 1213, currently rolling out to beta testers, should fix this issue. Can you confirm ?

Thanks!

-Rusty