Stuttering album art

Get answers about the current version of MediaMonkey for Windows

Moderator: Gurus

Dazraz
Posts: 5
Joined: Tue May 20, 2025 1:54 pm

Stuttering album art

Post by Dazraz »

Hi when scrolling through album art covers the screen and all cover tear and stutter - only does it on my 1440p monitor and not on my 1080p monitor - i did read this was a bug and just wondered if there was a fix ?
Lowlander
Posts: 58672
Joined: Sat Sep 06, 2003 5:53 pm

Re: Stuttering album art

Post by Lowlander »

What Build (Help > About) of MediaMonkey and are you using custom DPI settings in Windows?
Dazraz
Posts: 5
Joined: Tue May 20, 2025 1:54 pm

Re: Stuttering album art

Post by Dazraz »

Lowlander wrote: Tue May 20, 2025 2:47 pm What Build (Help > About) of MediaMonkey and are you using custom DPI settings in Windows?
Hi im using 2024.1.0.3113 and i have no custom DPI settings ?
Lowlander
Posts: 58672
Joined: Sat Sep 06, 2003 5:53 pm

Re: Stuttering album art

Post by Lowlander »

Can you please try with the latest MediaMonkey 2024.2 build? Does the issue persist?
Dazraz
Posts: 5
Joined: Tue May 20, 2025 1:54 pm

Re: Stuttering album art

Post by Dazraz »

Can I install it over the old build ?
Lowlander
Posts: 58672
Joined: Sat Sep 06, 2003 5:53 pm

Re: Stuttering album art

Post by Lowlander »

Yes, it will update your install this way.
Dazraz
Posts: 5
Joined: Tue May 20, 2025 1:54 pm

Re: Stuttering album art

Post by Dazraz »

Lowlander wrote: Tue May 20, 2025 7:34 pm Yes, it will update your install this way.
Thankyou an which one should i download Debug build or regular build ?
Lowlander
Posts: 58672
Joined: Sat Sep 06, 2003 5:53 pm

Re: Stuttering album art

Post by Lowlander »

Either to test, but you'll need the debug version of the problem persist.
Dazraz
Posts: 5
Joined: Tue May 20, 2025 1:54 pm

Re: Stuttering album art

Post by Dazraz »

Lowlander wrote: Wed May 21, 2025 10:09 am Either to test, but you'll need the debug version of the problem persist.
Unfortunately none of these worked but thanks anyway
Lowlander
Posts: 58672
Joined: Sat Sep 06, 2003 5:53 pm

Re: Stuttering album art

Post by Lowlander »

Can you please capture the stuttering scrolling in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

Please also capture a screencast of this, which help a developer resolve this.
Post Reply