Unable to grant file permissions

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BigPedro
Posts: 34
Joined: Wed Aug 28, 2019 2:46 am

Unable to grant file permissions

Post by BigPedro »

MM 2.0.5.1248
Android 11

Hi, when I try to sync it asks me to grant access, but when I do I get an error saying there's no file manager installed, but Google Files is installed and working, and has all app permissions granted. How can I fix this please|
Peke
Posts: 18309
Joined: Tue Jun 10, 2003 7:21 pm
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Re: Unable to grant file permissions

Post by Peke »

Hi,
Can you please Use ☰ -> ? -> Send Logs -> Write log ID to send it here before you send log from MMA -> Send log in MMA -> write reply here with log id sop that we can analyze.

Usually this is system settings of file manager, but above log will show us more.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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BigPedro
Posts: 34
Joined: Wed Aug 28, 2019 2:46 am

Re: Unable to grant file permissions

Post by BigPedro »

Thanks Peke, log id is CPTKM5NMHX
gregorywest
Posts: 40
Joined: Sat Aug 18, 2018 11:46 am

Re: Unable to grant file permissions

Post by gregorywest »

I am having much the same issue. I have sent my logs: LRQXDMM4KV

Greg
martin.bohac
Posts: 273
Joined: Thu Nov 14, 2013 5:23 pm

Re: Unable to grant file permissions

Post by martin.bohac »

Hello guys,
Permission to access the folder is requested via an intent.ACTION_OPEN_DOCUMENT_TREE.
I've tested on my devices (Android 11, Android 16).
To my surprise, it's no longer handled by Google Files.
The intent is processed by the system app (Documents UI) com.google.android.documentsui, and all other apps are ignored.

Probably, on some custom ROMs of Android, this app is missing or deactivated.
I've found some discussion about it.
https://www.reddit.com/r/AndroidQuestio ... _document/
and
https://android.stackexchange.com/quest ... android-13

You can try to find this app in(System/Apps/show all apps, Show system apps), search "com.google.android.documentsui" or "DocumentsUI" and activate it if available.

or
If the application is missing, it looks like it can be installed additionally from
https://androidfilehost.com/?fid=4349826312261778629

So this is a problem on the system side that cannot be solved on the MMA side.

I keep my fingers crossed that you manage to solve this.
gregorywest
Posts: 40
Joined: Sat Aug 18, 2018 11:46 am

Re: Unable to grant file permissions

Post by gregorywest »

Not sure if this is the issue I am having. I can set 'most' of the folder with no problem. Just a couple of the movie / video folders MMA / Android crap out on when I try to assign them. Not a huge issue, things are working and I can play tunes.
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