MM5 crashing

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bdshasta
Posts: 25
Joined: Wed Sep 29, 2021 10:43 pm

MM5 crashing

Post by bdshasta »

I've had ongoing daily or more crashes of MM5 since it was first released, even while applying every new upgrade. I finally got around to installing the debug executable and trying to capture it but unfortunately even the send log tool crashes too. I've got some screenshots of it here: https://imgur.com/a/YWdq3Fl

This is MM5 Portable running on Windows Server 2019 as a virtual machine in ESXi 7. These crashes occur seemingly at random at least daily while playing audio. Sometimes they increase with frequency if I browse around or edit tags. No other applications have issues on this server.
Lowlander
Posts: 58668
Joined: Sat Sep 06, 2003 5:53 pm

Re: MM5 crashing

Post by Lowlander »

Please capture the crashes in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
bdshasta
Posts: 25
Joined: Wed Sep 29, 2021 10:43 pm

Re: MM5 crashing

Post by bdshasta »

Done. Ticket #13521
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