Newest upgrade breaks archives

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clauskoenig
Posts: 4
Joined: Thu May 21, 2026 11:32 pm

Newest upgrade breaks archives

Post by clauskoenig »

I am really angry. I did the upgrade and normally i rescan my archives 20 minutes done everything shows no problems. I worked all the other times. Now it takes 30 minutes to scan one file. One file. Just one file. What happened?
Lowlander
Posts: 59627
Joined: Sat Sep 06, 2003 5:53 pm

Re: Newest upgrade breaks archives

Post by Lowlander »

Which Build (Help > About) did you upgrade to?
clauskoenig
Posts: 4
Joined: Thu May 21, 2026 11:32 pm

Re: Newest upgrade breaks archives

Post by clauskoenig »

See the thing it is off and on. I may come in one day and I cannot see any of the tracks next morning it is gone again and so on.
2024.2.2.3222
Lowlander
Posts: 59627
Joined: Sat Sep 06, 2003 5:53 pm

Re: Newest upgrade breaks archives

Post by Lowlander »

clauskoenig wrote: Fri May 22, 2026 1:08 pmI may come in one day and I cannot see any of the tracks next morning
You started with a scanning issue, which was presumed to be Add/Rescan Files or Folder Monitoring.

Now you seem to have a file display issue. Can you please clarify what exactly is the issue you're trying to report?


Please capture the issue in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
clauskoenig
Posts: 4
Joined: Thu May 21, 2026 11:32 pm

Re: Newest upgrade breaks archives

Post by clauskoenig »

So here it is.
I upgraded I see no tracks nothing showed not unusual so I rescanned
after an hour only two tracks showed can't be i think next day I am going in I see all the tracks
everything fixed I think everything's alright
then next day nothing visible again and so on
Lowlander
Posts: 59627
Joined: Sat Sep 06, 2003 5:53 pm

Re: Newest upgrade breaks archives

Post by Lowlander »

A debug log will be needed to analyze why this occurs on your setup.
clauskoenig
Posts: 4
Joined: Thu May 21, 2026 11:32 pm

Re: Newest upgrade breaks archives

Post by clauskoenig »

explain how i get a debug log or where it would be
Lowlander
Posts: 59627
Joined: Sat Sep 06, 2003 5:53 pm

Re: Newest upgrade breaks archives

Post by Lowlander »

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