Bug: EXO Engine now glitchy

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stonefree
Posts: 52
Joined: Mon Feb 14, 2022 7:05 am

Bug: EXO Engine now glitchy

Post by stonefree »

I've noticed this in the last few months that I get occasional glitches in the playback, I then re-wind back past where the glitch happened, start playback wait for the track to get to the same part where it glitched, and the playback continues without problems.
Peke
Posts: 18655
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
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Re: Bug: EXO Engine now glitchy

Post by Peke »

Hi,
When this happen PLease use ☰ -> ? to send us log file and report log ID here.

Note: you can send another one whe you seek back and glitch do not happen.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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stonefree
Posts: 52
Joined: Mon Feb 14, 2022 7:05 am

Re: Bug: EXO Engine now glitchy

Post by stonefree »

Hi I did this a couple of weeks ago, but forgot to note down the ids.

Would you still be able to find them, I hardly ever send any and they will be under my email address, I submitted a glitch, and then reply without glitch?
martin.bohac
Posts: 280
Joined: Thu Nov 14, 2013 5:23 pm

Re: Bug: EXO Engine now glitchy

Post by martin.bohac »

Hi,
Unfortunately, there are no your logs(Logs are preserved for two weeks).
Are you registered as a beta user, or are you using the stable version?
The log, right after it occurs, would be helpful.
stonefree
Posts: 52
Joined: Mon Feb 14, 2022 7:05 am

Re: Bug: EXO Engine now glitchy

Post by stonefree »

U8W7GPUCRT It glitched around 3:30
AKGW6NTP89 No Glitch same track
martin.bohac
Posts: 280
Joined: Thu Nov 14, 2013 5:23 pm

Re: Bug: EXO Engine now glitchy

Post by martin.bohac »

Based on your log, you have set the Playback engine to "Native", not "Exo".
Using the "Exo" playback engine is strongly recommended (You can switch engine via Options -> Playback -> Playback Engine).
Let me know if switching to the Exo engine solves the problem.
stonefree
Posts: 52
Joined: Mon Feb 14, 2022 7:05 am

Re: Bug: EXO Engine now glitchy

Post by stonefree »

Ah, I must have forgotten to move back to EXO.

It was definitely EXO that had the problem when I first encountered the glitch, I will swap back and again wait for it to happen and send you another 2 logs!
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