Bug: EXO Engine now glitchy
Moderator: Gurus
Bug: EXO Engine now glitchy
I've noticed this in the last few months that I get occasional glitches in the playback, I then re-wind back past where the glitch happened, start playback wait for the track to get to the same part where it glitched, and the playback continues without problems.
Re: Bug: EXO Engine now glitchy
Hi,
When this happen PLease use ☰ -> ? to send us log file and report log ID here.
Note: you can send another one whe you seek back and glitch do not happen.
When this happen PLease use ☰ -> ? to send us log file and report log ID here.
Note: you can send another one whe you seek back and glitch do not happen.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Re: Bug: EXO Engine now glitchy
Hi I did this a couple of weeks ago, but forgot to note down the ids.
Would you still be able to find them, I hardly ever send any and they will be under my email address, I submitted a glitch, and then reply without glitch?
Would you still be able to find them, I hardly ever send any and they will be under my email address, I submitted a glitch, and then reply without glitch?
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martin.bohac
- Posts: 280
- Joined: Thu Nov 14, 2013 5:23 pm
Re: Bug: EXO Engine now glitchy
Hi,
Unfortunately, there are no your logs(Logs are preserved for two weeks).
Are you registered as a beta user, or are you using the stable version?
The log, right after it occurs, would be helpful.
Unfortunately, there are no your logs(Logs are preserved for two weeks).
Are you registered as a beta user, or are you using the stable version?
The log, right after it occurs, would be helpful.
Re: Bug: EXO Engine now glitchy
U8W7GPUCRT It glitched around 3:30
AKGW6NTP89 No Glitch same track
AKGW6NTP89 No Glitch same track
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martin.bohac
- Posts: 280
- Joined: Thu Nov 14, 2013 5:23 pm
Re: Bug: EXO Engine now glitchy
Based on your log, you have set the Playback engine to "Native", not "Exo".
Using the "Exo" playback engine is strongly recommended (You can switch engine via Options -> Playback -> Playback Engine).
Let me know if switching to the Exo engine solves the problem.
Using the "Exo" playback engine is strongly recommended (You can switch engine via Options -> Playback -> Playback Engine).
Let me know if switching to the Exo engine solves the problem.
Re: Bug: EXO Engine now glitchy
Ah, I must have forgotten to move back to EXO.
It was definitely EXO that had the problem when I first encountered the glitch, I will swap back and again wait for it to happen and send you another 2 logs!
It was definitely EXO that had the problem when I first encountered the glitch, I will swap back and again wait for it to happen and send you another 2 logs!