MMW playback stops

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shagmasterk
Posts: 25
Joined: Mon Jan 18, 2021 12:37 pm

MMW playback stops

Post by shagmasterk »

Hello, I am running v2024.2.2.3222 on a Windows 10 PC, and lately, playback has been stopping randomly. I am usually playing my entire library on random. Playback stops at the end of a track when I am doing other things on the computer or when I am away from the computer. When I check MM, the seek indicator has stopped mid-way across the window. Playback will resume if I click the next button, so MM does not appear to be frozen completely. It seems to be happening with increasing frequency lately.

Please advise, thank you!
odg1
Posts: 5
Joined: Sat Nov 01, 2025 7:27 pm

Re: MMW playback stops

Post by odg1 »

I, too, have had this problem -- for a couple of years now, with multiple versions of MM. Some versions do it less frequently than others, but it still happens every once in a while. Definitely an inconvenience!
Lowlander
Posts: 59846
Joined: Sat Sep 06, 2003 5:53 pm

Re: MMW playback stops

Post by Lowlander »

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
shagmasterk
Posts: 25
Joined: Mon Jan 18, 2021 12:37 pm

Re: MMW playback stops

Post by shagmasterk »

Wow, there are many complicated steps to creating a debug log. I didn't know there was a "debug build" of MM.

Before I attempt to work through the steps, how can you or I be sure that the same problem will occur with the debug build that I am having with the current version?
Lowlander
Posts: 59846
Joined: Sat Sep 06, 2003 5:53 pm

Re: MMW playback stops

Post by Lowlander »

It's the same version of MediaMonkey, it just enables logging.
railfan-eric
Posts: 154
Joined: Sun Dec 19, 2021 1:31 am

Re: MMW playback stops

Post by railfan-eric »

I've had this happen randomly for a few years. it just stops playing music. then I have to click play or close it out and open it. now today it glitched up so bad i had to close it out and open it and play twice . and now the waveform is missing after that. how do i get the waveform to work again?
edit: i turned the waveform off and back on in the settings but it didn't unglitch it. still no waveform.
Lowlander
Posts: 59846
Joined: Sat Sep 06, 2003 5:53 pm

Re: MMW playback stops

Post by Lowlander »

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
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