Tag update failed: *.mp3 has wrong format [#20368]

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adamlove
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Joined: Wed Nov 23, 2022 7:17 am

Tag update failed: *.mp3 has wrong format [#20368]

Post by adamlove »

Not sure what the issue is here. Happening for multiple files when importing from iTunes library.
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Rob_S
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Re: Tag update failed: *.mp3 has wrong format

Post by Rob_S »

I recently had this error on a download mp3 file as well, and I was able to fix it by first re-converting the file
Using V2024 LATEST alpha or beta build on Windows 11, HP laptop, managing 13k tracks
Lowlander
Posts: 58632
Joined: Sat Sep 06, 2003 5:53 pm

Re: Tag update failed: *.mp3 has wrong format

Post by Lowlander »

It may mean that the file has an .mp3 extension, but isn't an actual MP3 file (codec). This matters when it comes to tagging.

A tool like MediaInfo can provide more info on what audio codec is used within the file.
CrashMonkey
Posts: 223
Joined: Sat Oct 21, 2023 10:34 am

Re: Tag update failed: *.mp3 has wrong format

Post by CrashMonkey »

Since i installed MM, i saw this popup also. Ignored it for long. But since everything is started to cleanup and work beter, i now have the time to solve this issue.
Got about +/- 300 tracks with a wrong format scatterd troughout the music collection.
Is there an overview / layout where i can view or search for them?

What i do now is when a popup comes, i take a sniplet of it and saves it in a folder. So i have a sort of a list to work from.
https://imgur.com/Ee9OdSq (ignore my naming of files lol)

So then i manual convert them, and put them back in the music collection. This takes a lot of time and manual labor.
But i rather have a list in MM, and then just mass convert them to mp3, is this possible?
I am using MediaMonkey on my Retro Systems, using the latest Beta build on Windows 11. Managing ~54k files
Peke
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Re: Tag update failed: *.mp3 has wrong format

Post by Peke »

Hi,
there must be something in file properties that you can use to filter/search for them and have them all listed in MM in a single list. Then you can use batch convert in MM to reconvert them.

It could be also useful to open support ticket and send us DL link to one of the files so that we can analyze and see if there is possibility to auto correction in future versions, what do you think?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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CrashMonkey
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Re: Tag update failed: *.mp3 has wrong format

Post by CrashMonkey »

I will try the filter.

Will also collect a bounce of mp3's for in a ticket, will do that somewhere next week.

If you can let the program fix it automaticly for users it would be great.
Should not be hard to do something like, if that error apears, start auto conversion to a new format.
And then in options, a checkbox if users want to auto repear music with wrong formats, and to select a default profile in what codec/quality they want. Just the way you do that in the Convert format...
I am using MediaMonkey on my Retro Systems, using the latest Beta build on Windows 11. Managing ~54k files
Peke
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Re: Tag update failed: *.mp3 has wrong format

Post by Peke »

Hi,
THX, I am curious what caused the corruption for you.
CrashMonkey wrote: Sun Nov 05, 2023 6:31 pm Should not be hard to do something like, if that error apears, start auto conversion to a new format.
That will be difficult as sometimes errors are just bad Extension (M4A/AAC) or unsupported metadata (FLAC explicitly do not support/forbid ID3 tags in FLAC), Missing format headers and few other cases where new format is not needed just correction of issue.
CrashMonkey wrote: Sun Nov 05, 2023 6:31 pm And then in options, a checkbox if users want to auto repear music with wrong formats, and to select a default profile in what codec/quality they want. Just the way you do that in the Convert format...
With each MM version we expand detection and fixes for corrupted files, but we need to be very very careful because such fixes usually irreversibly change physical file and such changes can resutl in total corruption.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Peke
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Re: Tag update failed: *.mp3 has wrong format

Post by Peke »

Hi,
CrashMonkey wrote: Sun Nov 05, 2023 12:22 pm What i do now is when a popup comes, i take a sniplet of it and saves it in a folder. So i have a sort of a list to work from.
https://imgur.com/Ee9OdSq (ignore my naming of files lol)

So then i manual convert them, and put them back in the music collection. This takes a lot of time and manual labor.
But i rather have a list in MM, and then just mass convert them to mp3, is this possible?
I opened https://www.ventismedia.com/mantis/view.php?id=20368 for analyze and see if we can do anything to better handle such files. I could not replicate constant crashes on tagging them, but MM crashed on me once.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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CrashMonkey
Posts: 223
Joined: Sat Oct 21, 2023 10:34 am

Re: Tag update failed: *.mp3 has wrong format [#20368]

Post by CrashMonkey »

Clarification, MM does not crash on those files, only show a popup with the "Tag updated failed".
The constant crashing of the app is maybe something else, however i will check the re-check the files that where playing at the moment, or the song just before. As i did not notice the big gaps in the Abba song, only played the first seconds before uploading it to you. Even more confused that later in the song it went over to hardcore. I have deleted this corrupted file.
I am using MediaMonkey on my Retro Systems, using the latest Beta build on Windows 11. Managing ~54k files
Peke
Posts: 18278
Joined: Tue Jun 10, 2003 7:21 pm
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Re: Tag update failed: *.mp3 has wrong format [#20368]

Post by Peke »

Hi,
Sample files used to create bug are Corrupted, one file even have only 13s of Audio data and many of them missing correct format headers and file structure eg. like they are raw recorded from stream which in most cases miss all the file format info.

Suggestion, if MM plays files correctly You can always use MM to convert format of selected tracks which would re-encode file and fill the correct information. We at MM team try to at least such files as much as possible and then notify (like you noticed) where the problem is and if possible give ways to correct situation.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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