[Bug] Crash on Start (after problematic sync) [#19657]

[pacanukeha]

I'm not sure where I should put this because I'm having a severe issue with the current beta but also the latest non-beta. After installing on Android (13, up-to-date pixel 7) I grant permission to access they MediaMonkey directory, there is a brief pause, and then the screen goes black and never changes, the app UI never appears.
It was working a couple of days ago. I synced a couple of days ago (Win 11, MMW 5, up-to-date), I noticed the ratings weren't transferred. I tried syncing again and after that seconds sync is when it stopped working. I've uninstalled, reinstalled, uninstalled, installed non-beta, reinstalled beta, no change, always black screen of death.

[rusty]

Hi,

We've just released build 1059 as a beta on on the Play store (it might take a few hours for it to be approved and go live). It fixes a crash on start that was being observed on some devices in certain cases. Please let us know if the issue is resolved.

Thanks!

-Rusty

[TheEmpathicEar]

Yeh, I am still getting 1057. Wait for a while.

[rusty]

fyi, it went live at around 11am EST on today (Sunday).

-Rusty

[pacanukeha]

Hi Rusty,
1059 doesn't do it for me. Since it appears to freeze on start I never reach the UI to generate/gather logs.
Is there any other way I can get info to you?

Device info: Pixel 7 Pro, Android 13
December security update.
Kernel 5.10.107-android13-4-00038-ga6f610f1f1e6-ab9083768
#1 Tue Sep 20 02:33:52 UTC 2022
Google Play November 1 update

MediaMonkey folder is empty
Music folder has 1724 sub folders, 4337 files, 34.60 GB

I don't know if it's expected, but the lib/arm64 directory in
com.ventismedia.android.mediamonkey-oOhpWQY5r2GQmoqk-TgvOA== is empty

[rusty]

Thanks for the feedback.

We've included another fix to this type of issue in build 1060 (which has been released on the Play store but will likely take a few hours to get approved). Can you let us know if it solves the problem for you?

Thanks!

-Rusty

[TheEmpathicEar]

Thanks for the feedback.

We've included another fix to this type of issue in build 1060 (which has been released on the Play store but will likely take a few hours to get approved). Can you let us know if it solves the problem for you?

Thanks!

-Rusty

I just updated to 1060. I had a thought about getting and using beta software. I would like to contribute more after a new release. I am not sure exactly how to go about this?

[pacanukeha]

Good news everyone,
[s]I’ve fixed the poison slime pipes![/s]
the UI is fixed in 1060. Now I'll try resynching to get my ratings back. Thanks!

[Lowlander]

I would like to contribute more after a new release.

Please see: https://www.mediamonkey.com/forum/viewtopic.php?t=72208

[rusty]

the UI is fixed in 1060

Glad to hear--thanks for letting us know!

Re. contributions, sharing bugs and feedback about the betas is great! If you meant financially, we don't have a 'donate' button anywhere, but I can look into adding one. Alternatively, you can buy an MMW codec pack, or better yet, just tell your friends about MM! Thanks for the vote of confidence!

-Rusty