Android: Access to media files [#20007]

[CVDK]

Hi, I am using a Samsung S22 FE and as of today I can't access the app any longer. Whenever I open it, it immediately says: "to use media monkey please give it access to your media files".
I can only choose exit and continue. Exit just closes the app and with continue nothing happens.
I checked the general settings and MM does have access to alle media files (photos, videos, music and audio) so now I am stuck. How can I solve this?

Thanks for your adive,
Chris

[Peke]

Hi,
Please upgrade to latest MMA 2.0 version by going to ⋮ -> About MediaMonkey -> Register for beta testing and follow steps till it show upgrade in Play store.

It should fix all of your problems.

[odsuarez]

Same problem as CVDK - upgrading to beta version did NOT correct the problem

[odsuarez]

uninstall and install again from play store took care of the problem

[Pedro675]

Yes, uninstall and reinstall worked for me also. Be sure to keep music files when uninstalling.

[rusty]

Thanks for the feedback and clues--using them we were able to replicate this issue by rejecting the prompt to grant permissions.

Your workaround works fine, but we hope to fix it nonetheless. Tracking at:
https://www.ventismedia.com/mantis/view.php?id=20007

EDIT--this issue has been fixed in build 1080.

-Rusty