No access to the iPhone [#21116]

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sonos
Posts: 200
Joined: Wed Aug 07, 2013 11:54 am

No access to the iPhone [#21116]

Post by sonos »

Since updating to 3038 and 3040 (or before?), I can no longer access my iPhone. MM5 crashes immediately after locking the phone. (Crash Log ID 06910000)
[Ticket #7377]

Carsten
rusty
Posts: 9018
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: No access to the iPhone

Post by rusty »

Hi Carsten,

Thanks for the report and the debug log. The devs will look into this next week.

btw, I just tested with iOS 17.5.1 <--> MMW build 3040 / iTunes 12.13.2.3 (on Win 11) but no success at replicating this. Can you confirm what version of iOS is running on your phone and what version of iTunes you have installed?
Thanks!

-Rusty
sonos
Posts: 200
Joined: Wed Aug 07, 2013 11:54 am

Re: No access to the iPhone

Post by sonos »

Hi Rusty,

yes, I can confirm all versions regarding iTunes (12.13.2.3 (on Win 11), iOS (17.5.1 )and MM5 build (MMW build 3040).

Carsten
Ludek
Posts: 5114
Joined: Fri Mar 09, 2007 9:00 am

Re: No access to the iPhone

Post by Ludek »

Hi Carsten,
thanks for reporting, seeing your crash logs 06910000 here (also from previous builds like 3036)..
Analyzing the logs and going to reply via [Ticket # 7377]

And traking as https://www.ventismedia.com/mantis/view.php?id=21116
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