Every time I launch MMA I get a Send Logs “MediaMonkey has crashed” message. I dutifully Send every time, and I’ve even tried clicking the Don’t Ask Next Time And Send Debug Logs Automatically button, but it just keeps coming back. Once I hit Send MMA opens and performs fine ... is there a way I can figure out what’s causing this so I can keep it from happening over and over?
Thanks,
MMA 2.0.6.1252
https://imgur.com/0RkZA09
ps, I tried searching the Forum for those having a similar issue but the Search returned a “not available” or something like that message
Constant Send Logs
Moderator: Gurus
Re: Constant Send Logs
Hi,
Best way would be that immediately after MMA starts normally (after logs are sent) you also manually send us log using ☰ -> ? -> Send Logs and write log id here in reply before you send it from MMA.
That will allow us to try to filter and trace all other sent logs from same Device Model and log provided info.
Best way would be that immediately after MMA starts normally (after logs are sent) you also manually send us log using ☰ -> ? -> Send Logs and write log id here in reply before you send it from MMA.
That will allow us to try to filter and trace all other sent logs from same Device Model and log provided info.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Re: Constant Send Logs
Alrighty ... crash popup appeared again ... went to the manual send logs like you directed, here's the Log ID: K894EE6YBQ
Thank you for taking the time to look into this. At least MediaMonkey works once past the crash screen, could be worse.
Thank you for taking the time to look into this. At least MediaMonkey works once past the crash screen, could be worse.