MM can't access internet except it can (windows server 2019)

[zombiefly]

hi,
i finally found a way of solving the question of shared db/multiclient, i'm running MM from a remote desktop app, which is all confligured and working fine finally....
however, i can't activate, it seems MM can't connect to the internet when the user session on the server has full internet access. I saw a previous post regarding windows10 in a vm, which had the same problem but was resolved with an updated version.
problem is, i'm on a more recent build, 2024.2.0.3184

...so my ultimate solution has failed again! (however it's working for the 14 days until activation is required)
any ideas please?

[zombiefly]

i've tried all kinds to try and get the server to work, apparently something to do with NLM being stuck on local intranet.
co pilot has given me this for you

Message body
Hello MediaMonkey Support Team,
I’m having an issue activating MediaMonkey Gold on a Windows Server system, and I believe the problem relates to how the application determines internet connectivity rather than actual network access.
Environment

MediaMonkey for Windows (current version)
Windows Server (Domain Controller + RDS)
Static IPv4 configuration
Full internet access confirmed (browsing, DNS, outbound HTTP/HTTPS)

The problem
MediaMonkey activation fails with the message:

“There is a problem with your internet connection.”

However, the server does have verified internet connectivity.
Technical details
MediaMonkey’s debug log shows the following during activation attempts:
MyInternetGetConnectedState (using NLM) result: false

Windows itself is reporting:
Get-NetConnectionProfile → IPv4Connectivity = LocalNetwork

This occurs even though all Microsoft Network Connectivity Status Indicator (NCSI) probes succeed:

http://www.msftncsi.com/ncsi.txt → Microsoft NCSI
http://www.msftconnecttest.com/connecttest.txt → Microsoft Connect Test

So the machine can reach the internet, but Windows Network Location Awareness (NLM) does not mark the connection as “Internet,” and MediaMonkey appears to rely on that status.
What I’m asking
Could you advise on one of the following:

A supported workaround or configuration so MediaMonkey can activate on Windows Server / RDS environments
An alternative activation method that does not depend on InternetGetConnectedState() / NLM
Confirmation whether MediaMonkey Gold activation is supported on Windows Server systems





Is there a way of manually registering without connecting to the internet?

[Lowlander]

No, you need to connect to the internet to verify the License.

[zombiefly]

i added some more info to the post.

in that case i'll have to keep removing and reinstalling every 14 days as this setup is now perfect. 1 MM install, 1 DB, can open on multiple client machines and leave it running in the background for dlna sync... i just cant register it

[Peke]

Hi,
Can you please use latest debug version from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
and Send us compressed (ZIP) debug log as instructed at https://www.mediamonkey.com/forum/viewtopic.php?t=86643 so that we can analyze it.

I suspect different thing than simple browsing issue. Can you access For example Online radio stations in MMW WEB tree node or watch YouTube Videos in MMW?

MMW by default uses system proxy settings, so that should be excluded (I guess).

[zombiefly]

Hi.. thanks for the reply! I spent a long time on this today and it's caused by nlm not being able to access the internet on a server that's set as a domain controller. I generated a log using debug earlier and the internet check mmw does fails because of this.
So it's more to do with the server config I think..
Unless you change the way it connects to the internet, I don't think it will work in this scenario with nlm. Activation, update check and scrobling all display the same error.

Internet access from browsers etc works ok.
It works really well as a remote desktop app though

I will post logs tomorrow as they are on my server.

[zombiefly]

hi again,
check for updates doesn't work, same for registration + last.fm scrobbler
radio stations work, web views work
log attached
when attempting any of the failed functions, the log says MM5 [5280](R) MyInternetGetConnectedState (using NLM) result: false

i was using co-pilot to assist in the investigation, this is the summary:

Technical details
MediaMonkey’s debug log shows the following during activation attempts:
MyInternetGetConnectedState (using NLM) result: false

Windows itself is reporting:
Get-NetConnectionProfile → IPv4Connectivity = LocalNetwork

This occurs even though all Microsoft Network Connectivity Status Indicator (NCSI) probes succeed:

http://www.msftncsi.com/ncsi.txt → Microsoft NCSI
http://www.msftconnecttest.com/connecttest.txt → Microsoft Connect Test

So the machine can reach the internet, but Windows Network Location Awareness (NLM) does not mark the connection as “Internet,” and MediaMonkey appears to rely on that status for registration and updates. On a domain controller, the NLM state is
NetworkCategory = DomainAuthenticated
IPv4Connectivity = LocalNetwork

therefore NLM check fails as it can't reach the internet

log can be downloaded here: https://1drv.ms/u/c/92cd4f7014ce39fc/IQ ... k?e=36FG2J

could it be as simple as removing the NLM internet check or replacing it with whatever the working web features are using to access the web? (presumably not NLM)

Chris

[Ludek]

could it be as simple as removing the NLM internet check or replacing it with whatever the working web features are using to access the web? (presumably not NLM)

Chris

Hi, ok,
I have removed the NLM check, to test it, please replace your current
C:\Program Files (x86)\MediaMonkey\MediaMonkeyEngine.exe
by this one:
https://www.dropbox.com/t/XiS5Y8vGXqcfBHUe
and give a try.

[zombiefly]

hi ludek..
thanks for that. it's fixed the issues.
i can now register, setup last.fm, download updates

[Ludek]

hi ludek..
thanks for that. it's fixed the issues.
i can now register, setup last.fm, download updates

Thank you, I re-opened https://www.ventismedia.com/mantis/view.php?id=17652
to update the function for detecting internet connection state..