Add/Rescan Does Not Give Option to Import Playlists from iTunes

[ivorwjones]

When I select Add/Rescan files, the Import Files...from other applications box appears unchecked. When I tick it the option to select Windows Media Player or iTunes does not appear and when I scan, files but no playlists are imported.

Windows 11, MM 2024.2.1.3213

[Peke]

Hi,
Specifically for iTunes you need to export iTunes library to XML as current iTunes library is encrypted and do not allow third party apps like MM to access it.

[ivorwjones]

Sorry, the issue is that the option box isn't there to tick. I've been importing for years but the option has suddenly vanished. I have an image on my Google drive https://drive.google.com/file/d/1NDQUjO ... p=drivesdk

[Lowlander]

Does modifying the size of the window get the options back?

[ivorwjones]

No, it had no effect

[Lowlander]

In that case try this:
- Close MediaMonkey
- Rename persistent.json to persistent.json.old
- Start MediaMonkey

Does it work now?

[Peke]

No, it had no effect

Please can you add screenshot of that dialog? (see my signature on how to do that)

[ivorwjones]

Sorry still doesn't work.

I get an error message trying to post the image You don’t have rights to post image, email or url links that are external to this domain.

[Lowlander]

As a new user you need to add a space before the .com as you don't have rights yet to post URL's. So with a changed persistent.json the issue persists? Did you see certain settings change after you renamed it?

Can you try a separate fresh Portable Install (select in installer), does it have the same issue?

[ivorwjones]

[ivorwjones]

The portab;e installation works fine

[ivorwjones]

[ivorwjones]

I seem to have fixed this. I copied the persistent.json file from the portable install to the AppData of my original version and the option has reappeared.

[Lowlander]

That's great news.