Play Count Has Stopped Working

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richardgarnett
Posts: 11
Joined: Sun Oct 23, 2016 4:11 am

Play Count Has Stopped Working

Post by richardgarnett »

I use media monkey (Android) on my S22 and have the windows version on the PC.
On 29th May all recording of play counts stopped. Media Monkey is always 24 hours late in reporting play counts when syncing the phone and computer. I tried adding an new album, as somethimes that tricked MM intoupdating the playcounts. Nothing worked so I ended up deleting MM from the phone and restarting.
That worked on 4th May. That was the last time that the playcount updated. Nothing that I have played sice 17:00 on th May has been recognised.
Whilst the sync setting is set for "all playlists" the Recently Added Content one is not updating on the phone, all thought the tracks are in the phone's library.
I update via USB and have been doing this succesfully since I downloaded MM 5 years ago.
Any ideas - MM is up to date on both platforms but there hasn't been a recent update of either, nor have Android or Windows updated to my knowledge.
Lowlander
Posts: 59437
Joined: Sat Sep 06, 2003 5:53 pm

Re: Play Count Has Stopped Working

Post by Lowlander »

Which actual builds of MMW (Help > About) and MMA are you using and are you doing a USB or wi-fi Sync. Auto-sync file metadata from the device to the PC is enabled?
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