crash on startup

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Utestit
Posts: 59
Joined: Wed Apr 22, 2020 11:43 am

crash on startup

Post by Utestit »

Hi !

longtime daily user of MMW24 (Gold), I experienced crash last week, so reinstalled, currently running MediaMonkey_2024.2.2.3222.
config: Windows 11, version 25H2

MMW will start as usual until displaying usual Home layout (Home/Music/playlists, etc...) and then crash and close (windows message: MMW stopped working)

Tried to install MediaMonkey_2024.2.2.3222_Debug.exe to provide a log:
install is OK
starts as usual, until it freezes ("reading files..." in MMW status bar) - for ever (let it run 10+mins).

Any clue ? Many thanks !

note: I did some data cleanup on that laptop over last days, but nothing affecting MMW Apps or UserData folders.
Lowlander
Posts: 59536
Joined: Sat Sep 06, 2003 5:53 pm

Re: crash on startup

Post by Lowlander »

Please captute this in a debug log (step 4b) and attach the log to a Support Ticket:
https://www.mediamonkey.com/forum/viewtopic.php?t=86643

A developer can analyze why this happens on your setup.
Utestit
Posts: 59
Joined: Wed Apr 22, 2020 11:43 am

Re: crash on startup

Post by Utestit »

thanks, Lowlander.

did this 2 weeks ago, bug seems to have been resolved - been waiting for the 'build release' for couple of days (6)
https://www.mediamonkey.com/support/?wp ... t-id=17152

will be great when it comes, been missing MM5 ! (my last updated track is 6 weeks old :roll: :o - never happens to me...)

Thanks !
Utestit
Posts: 59
Joined: Wed Apr 22, 2020 11:43 am

Re: crash on startup

Post by Utestit »

I can happily report this was fixed with last built.

Thanks, MM Team !
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