MediaMonkey causing dead links

[Wooglin]

All of the sudden there are over 200 songs in my library with dead links. When I add/rescan library it finds these songs and imports new non-dead duplicates that have playcounts reset. Looking at the source folder, MediaMonkey appears to be randomly changing file names, hence changing the file path and creating the dead link and then finding the new/changed file upon rescan. I am finding that MM has added a 1 to the beginning of file names, thus creating a dead link.

I did not make any changes to the source files and have no idea how or why MM is adding a 1 to random file names, but this is a huge problem. Its going to take me hours to fix this and then I am not sure sure if MM will mess things up again. Why is this happening?

[Lowlander]

Which Build (Help > About) of MediaMonkey are you using and did you enable Auto-Orgsnize?

[Wooglin]

I am on MediaMonkey 2024.2.2.3222, Standard

I have not enabled Auto-Organize. This appears to require Gold version.

Thanks

[Peke]

Hi,
I am unable to replicate such behavior. Dead links often means filename path has been changed outside MM and can't find files in original locations when they are scanned into library.

Can you please open support ticket so that we can try to get to bottom of it more directly?

[Wooglin]

Hi, sorry I am not sure how to open a support ticket and I have not been able to post a reply recently because I was getting a "The submitted form was invalid. Try submitting again" error.

I found forum instructions for submitting a bug report but that seems rather involved. Is that it? One thing I noticed in common with most of the songs where the file names were changed is that I recently changed their genre in MM. Thanks

[Lowlander]

Step 4: https://www.mediamonkey.com/forum/viewtopic.php?t=86643 It looks like a lot, but it isn't really.