Ich benütze schon länger Version 2024.2.2.3222
mit Windows 11 Pro.
Seit heute funktioniert in den Eigenschaften unter Bilder die Funktion "Suche lokal" nicht mehr.
Sobald ich auf "Suche lokal" drücke, ist das ganze MM Programm blockiert und eingefroren.
Ich muss es dann mit dem Task Manager löschen.
Ich habe das ganze Programm gelöscht und neu installiert, aber das Problem mit "Suche lokal" bleibt bestehen.
Jetzt habe es nochmals deinstalliert und dafür die ältere Version 2024.1.0.3113 installiert und damit funktioniert wieder alles.
Hat jemand eine Idee, wieso die neuste Version nicht mehr richtig funktioniert.
Bilder "Suche lokal" Funktion geht nicht mehr
Moderator: onkel_enno
-
Karl Hangartner
- Posts: 3
- Joined: Fri Jul 31, 2009 3:37 pm
Re: Bilder "Suche lokal" Funktion geht nicht mehr
Hi,
Can you please give us step by step where MM crashes?
I tried to replicate without success.
Can you please give us step by step where MM crashes?
I tried to replicate without success.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
-
Karl Hangartner
- Posts: 3
- Joined: Fri Jul 31, 2009 3:37 pm
Re: Bilder "Suche lokal" Funktion geht nicht mehr
When I want to add a picture from my files, i klick on "Suche lokal" (search local), then the program freeces immediately.
I cannot even close it. So I have to use the task manager to close it. I never had this problem until yesterday.
Then I reinstalled the program. But there was no change.
Then I installed the older version 2024.1.0.313 and then everything was ok.
I have no idea, why the newest version does have this problem.
I cannot even close it. So I have to use the task manager to close it. I never had this problem until yesterday.
Then I reinstalled the program. But there was no change.
Then I installed the older version 2024.1.0.313 and then everything was ok.
I have no idea, why the newest version does have this problem.
Re: Bilder "Suche lokal" Funktion geht nicht mehr
Hi,
I thought you will have some strange steps I could use to replicate.
Can you please make sure that you use latest debug build https://www.mediamonkey.com/sw/MediaMon ... _Debug.exe
And follow steps from https://www.mediamonkey.com/forum/viewt ... 30&t=86643 to create full debug log, ZIP it and attach to support ticket.
That should finally give us info on what is going on and why.
Can you please make sure that you use latest debug build https://www.mediamonkey.com/sw/MediaMon ... _Debug.exe
And follow steps from https://www.mediamonkey.com/forum/viewt ... 30&t=86643 to create full debug log, ZIP it and attach to support ticket.
That should finally give us info on what is going on and why.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
-
Karl Hangartner
- Posts: 3
- Joined: Fri Jul 31, 2009 3:37 pm
Re: Bilder "Suche lokal" Funktion geht nicht mehr
Hi
Meanwhile , I have deinstalled the older version and checked if any other MM files are active.
Then I saw there was some old MM file of about 60mb open, which I deinstalled.
Then I reinstalled the new Version 2024.2.2.3222.
And oh wonder, now everything works again normally.
Thanks for your help
Karl
Meanwhile , I have deinstalled the older version and checked if any other MM files are active.
Then I saw there was some old MM file of about 60mb open, which I deinstalled.
Then I reinstalled the new Version 2024.2.2.3222.
And oh wonder, now everything works again normally.
Thanks for your help
Karl