MM 2027 build 3526 - Sync doesn't terminate

[PoorBoy2001]

Sync process doesn't end after wireless sync to MM on Samsung phone.

Doesn't happen in every session and I'll keep watching to see what may specifically trigger this (my hunch, may be related to playlist syncing from phone to MM Windows).

1. Sync from MM on Samsung phone. Sync works fine.
2. 'Syncing Samsung ....(preparing list of files)" notification in bottom left of MM window remains even after sync. Sync wheel graphic at top right of window also spins (and will do so for as long as MM is open).
3. Sync to phone again - second 'Syncing Samsung ....(preparing list of files)" appears on bottom right of MM window and disappears after sync. The items in 2 remain in place.
4. Exit MM - background processes are running notice appears.
5. Cancel All command (right click sync wheel) seems to end the process (removes notice and sync wheel). No background processes notice on program exit.

Has been happening across versions for past several months.

Garrett

[PoorBoy2001]

OS Name Microsoft Windows 11 Pro
Version 10.0.26200 Build 26200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name OFFICE-LAPTOP
System Manufacturer ASUSTeK COMPUTER INC.
System Model ROG Zephyrus G16 GA605WI_GA605WI
System Type x64-based PC
System SKU
Processor AMD Ryzen AI 9 HX 370 w/ Radeon 890M, 2000 Mhz, 12 Core(s), 24 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. GA605WI.316, 2025-07-24
SMBIOS Version 3.7
Embedded Controller Version 3.16
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product GA605WI
BaseBoard Version 1.0
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.26100.1"
User Name OFFICE-LAPTOP\poorb
Time Zone Mountain Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.1 GB
Available Physical Memory 9.29 GB
Total Virtual Memory 51.1 GB
Available Virtual Memory 15.6 GB
Page File Space 20.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Running
Virtualization-based security Required Security Properties Base Virtualization Support, Secure Boot, DMA Protection
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control
Virtualization-based security Services Configured Hypervisor enforced Code Integrity, Secure Launch, SMM Firmware Measurement
Virtualization-based security Services Running Hypervisor enforced Code Integrity, Secure Launch, SMM Firmware Measurement
App Control for Business policy Enforced
App Control for Business user mode policy Off
SMM Isolation Level Firmware Protection Version Three
Automatic Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

[Lowlander]

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

This will allow a developer to analyze why this happens on your setup.

[Ludek]

FYI: By code revision I've found a defect that could cause this dummy progress task to appear

Will be fixed in the next build as https://www.ventismedia.com/mantis/view.php?id=22514