Our development team is always available to look at any bugs you may come across.
Our official bug tracker is available here: https://www.ventismedia.com/mantis/
You can report bugs on our Forum or via Support (if you want to share private information). When reporting bugs via the forum check first if the bug has already been reported by another user, if so add to that report instead of creating a new topic.
Bug Report Instructions
- MediaMonkey 4: https://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69
- MediaMonkey 4 beta: https://www.mediamonkey.com/forum/viewtopic.php?f=6&t=341
- MediaMonkey 5: https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=86643
- MediaMonkey for Android: Use menu, About in the App to report a bug. Use the logID in any correspondence
Bug reports that contain debug logs, screenshots/casts or the affected media files are the most valuable to our development team as some bugs are only present under very specific conditions and thus hard to reproduce.