Synch can't handle unicode directory/artists name?

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Expand view Topic review: Synch can't handle unicode directory/artists name?

Re: Synch can't handle unicode directory/artists name?

by Ludek » Wed Oct 09, 2013 4:26 am

You seem to be right.

It looks that
http://www.ventismedia.com/mantis/view.php?id=6219
hasn't been fully fixed.

Re-opened, details here: http://www.ventismedia.com/mantis/view. ... 219#c19846

Re: Synch can't handle unicode directory/artists name?

by Barry4679 » Tue Oct 08, 2013 7:37 pm

One final thought:

So the album entry was present in the MM db, but the tracks which the MM entries pointed to didn't exist any longer.

So a synch rule could be created, but not actioned.

Wouldn't it be good if a dbox was displayed if errors were encountered during the synch?

We get a dbox for deletion confirmations. One listing any synch errors would be helpful, and may reduce support calls.

It would also be good to be able to call up a synch log report, listing actions taken during the most recent synch. I see messages flashing past on the status bar, but they are disappear too quickly.

Re: Synch can't handle unicode directory/artists name?

by Barry4679 » Tue Oct 08, 2013 7:20 pm

Ludek wrote:So it looks that the issue is that the file no longer exists in the original location
\\NAS-PRIMOS01\flac\Ólafur Arnalds\... And They Have Escaped the Weight of Darkness\01.flac
but was moved by another app to
\\NAS-PRIMOS01\flac\Ólafur Arnalds\And They Have Escaped the Weight of Darkness\01.flac

i.e. the dots were escaped by another app?
:oops: Yes, I now see that the album features in Music|FilesToEdit|DeadLinks

So sorry for wasting everybody's' time.

I was blindsided first by the Unicode in the artist name, and then the preceding periods in the album name tag.

I cannot remember doing it, but as suggested by Ludek, I guess that I must have renamed the folder in the Explorer at some point, presumably when some other application couldn't handle the preceding period in the folder name.

Re: Synch can't handle unicode directory/artists name?

by Ludek » Tue Oct 08, 2013 3:52 pm

I see in the log that the file from command line (via Windows Explorer) is
\\NAS-PRIMOS01\flac\Ólafur Arnalds\And They Have Escaped the Weight of Darkness\01.flac

i.e. without the dots, it looks like something removed the dots from the filename and there are no longer dots in the filename, isn't it?

So it looks that the issue is that the file no longer exists in the original location
\\NAS-PRIMOS01\flac\Ólafur Arnalds\... And They Have Escaped the Weight of Darkness\01.flac
but was moved by another app to
\\NAS-PRIMOS01\flac\Ólafur Arnalds\And They Have Escaped the Weight of Darkness\01.flac

i.e. the dots were escaped by another app?

So I guess that if you change the filename to
\\NAS-PRIMOS01\flac\Ólafur Arnalds\And They Have Escaped the Weight of Darkness\01.flac
in MediaMonkey then it is playable, right?

Re: Synch can't handle unicode directory/artists name?

by Barry4679 » Tue Oct 08, 2013 7:06 am

Ludek wrote:Thats strange that MMW can play them when selected in explorer, could you generate log of both cases, i.e. one log for the failed playback and another for the "Play In MediaMonkey" action that works? I could see the difference by comparing the two logs.
links to debug logs sent via PM.

Re: Synch can't handle unicode directory/artists name?

by Ludek » Tue Oct 08, 2013 3:45 am

Barry4679 wrote: If I select the album in MMW, and play it, it just ripples through the tracks rapidly, playing nothing.

But if I right click one of the tracks in Explorer, and say Play In MediaMonkey, the track plays ok. I hear it, and if I open the MMW Player window I see the time ticking over, and the little graphic with the bar dancing about.
Thats strange that MMW can play them when selected in explorer, could you generate log of both cases, i.e. one log for the failed playback and another for the "Play In MediaMonkey" action that works? I could see the difference by comparing the two logs.

Re: Synch can't handle unicode directory/artists name?

by Barry4679 » Mon Oct 07, 2013 10:24 pm

Peke wrote:I just tried all that you talked about on My QNAP and found that if Folder ACL is enabled than I control access from Windows explorer, allowing me to see the files.
I can see the files via Explorer also.

If I select the album in MMW, and play it, it just ripples through the tracks rapidly, playing nothing.

But if I right click one of the tracks in Explorer, and say Play In MediaMonkey, the track plays ok. I hear it, and if I open the MMW Player window I see the time ticking over, and the little graphic with the bar dancing about.

So Windows Explorer is ok seeing the files here too, but MMW is not apparently.

Re: Synch can't handle unicode directory/artists name?

by Lowlander » Mon Oct 07, 2013 8:05 pm

Windows Explorer can see the files without issue (when hidden files are to be shown), MediaMonkey can't scan, but can add them manually and play them in my case.

Re: Synch can't handle unicode directory/artists name?

by Peke » Mon Oct 07, 2013 7:22 pm

I just tried all that you talked about on My QNAP and found that if Folder ACL is enabled than I control access from Windows explorer, allowing me to see the files.

Re: Synch can't handle unicode directory/artists name?

by Lowlander » Mon Oct 07, 2013 7:11 pm

They play for me, but fail to scan (as it is designed to ignore hidden files). The fact they fail to play for you may indicate something else as issue.

Re: Synch can't handle unicode directory/artists name?

by Barry4679 » Mon Oct 07, 2013 6:21 pm

Lowlander wrote:MediaMonkey doesn't scan in hidden files as this allows you to hide files from MediaMonkey. That's kind of the purpose of hidden files, to hide them. The flaw is that some programs don't escape the . (EAC doesn't either for me), however it seems neither of us is directly ripping to the NAS (Linux) as I also rip to Windows, then move the files. MediaMonkey on the hand should escape the . when ripping/renaming files.
Ok, thanks.

It still seems to be a messy situation that MMW can get itself into, and will lead to support calls.

You don't think that when someone is using MMW to drag and drop some MM indexed tracks, whose folder name starts with a period, onto a linux NAS, that it should either:
1> escape the period
2> or refuse the drag source

Otherwise MMW will have tracks that you can browse to, but which can't be played with MMW, and can't be synched.

Re: Synch can't handle unicode directory/artists name?

by Lowlander » Mon Oct 07, 2013 10:33 am

MediaMonkey doesn't scan in hidden files as this allows you to hide files from MediaMonkey. That's kind of the purpose of hidden files, to hide them. The flaw is that some programs don't escape the . (EAC doesn't either for me), however it seems neither of us is directly ripping to the NAS (Linux) as I also rip to Windows, then move the files. MediaMonkey on the hand should escape the . when ripping/renaming files.

Re: Synch can't handle unicode directory/artists name?

by Barry4679 » Mon Oct 07, 2013 10:28 am

I rip to the PC using dBpoweramp. Then add them to the MMW index while they are on the PC. Then move them to the NAS, with MMW, as per the procedure from my prior post.

And, yes, the NAS runs Linux.

I guess that this is why you can't see the problem, and it makes the "problem" pretty much an edge case I suppose. ... although I can't playn or synch albums which have been accepted into MMW and are displayed in its browser, and which are playable by other music players ... all of which isn't a good look for MMW.

Re: Synch can't handle unicode directory/artists name?

by Lowlander » Mon Oct 07, 2013 10:19 am

Your NAS is likely running some flavor of Linux which will set folders/files to hidden that start with . As files are hidden they shouldn't add to the MediaMonkey Library (they don't for me), unless you manually drag & drop them into the Library. I haven't had any problems playing the files though once they're in the Library.

Re: Synch can't handle unicode directory/artists name?

by Barry4679 » Mon Oct 07, 2013 10:09 am

Yes I can copy the tracks with the Explorer. I used it to copy a track from the Nas into dropbox, as per prior post.

Also MMW can handle the files to some extent. My procedure is to initially rip to my PC drive. Then to index into MMW, and double check the tags & art. Then use MMW to transfer the album to the NAS by dragging the MMW indexed entry for the whole album down to my NAS in the MyComputer/Network/etcetc entry in the MMW Media Tree.

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