CD Burn Speed list empty? [BUG# 5883]

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Blizz
Posts: 31
Joined: Mon Oct 29, 2007 5:51 am

CD Burn Speed list empty? [BUG# 5883]

Post by Blizz »

Since a couple of versions, I can no longer burn CDs with MM. As soon as I insert an empty CD the dropdown with the possible write speeds becomes empty.
According to the info pane next to it the Max Speed = 0 but it does report an empty CD-R inserted and so on.
I assume the recorder just tells MM that it cannot determine the speed but why empty the dropdown?
FYI: Nero and some other software on my PC can burn on the "not supported" disc (brand) without any issues.

Ow and If I try to press the Burn! button the window just gets closed.
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Peke
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Re: CD Burn Speed list empty?

Post by Peke »

Have you tried to initiate burn at slower speed and then insert blank CD?

Have you tried to locate Firmware update to see if newer firmware have added support for that CD brand?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Blizz
Posts: 31
Joined: Mon Oct 29, 2007 5:51 am

Re: CD Burn Speed list empty?

Post by Blizz »

Your suggestion works so it's a temporary solution. Speed then only goes up to 20x (I normally burn at 32x or 48x), but lower is better no? :)

As for a firmware, my recorders have the latest version I think (checked it when I bought them and updated it). Nero and Adobe Encore can both burn with the same writer on the same discs MM cannot.

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edit: Modified reply as I initially interpreted your answer wrongly, sorry :)
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rovingcowboy
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Re: CD Burn Speed list empty?

Post by rovingcowboy »

if you stick the cdrom in first then start monkey does he see the speeds then?
and does he show all of them then? most cdrom disc's will have a speed printed on them
for the cdrw drive to see and will only burn to that speed no matter what the burner can do.

is it possible that the software / firmware for the drive is only showing what the disc can handle? :o :-?
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy A51 5G Android ) 6. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.
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Re: CD Burn Speed list empty?

Post by Guest »

send the disk info to rusty or jiri and let them add it to the list of disk brands to support.
Peke
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Re: CD Burn Speed list empty?

Post by Peke »

Hmmm, Interesting. Can you use Debug Version of MediaMonkey 3.1 and Send c:\HPCDE.log to ls <@at@> mediamonkey \.DOT./ com so that we can analyze the results what speeds are detected when CD is not inserted and when CD is Inserted?

links at http://www.mediamonkey.com/forum/viewto ... 52#p209152
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Blizz
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Re: CD Burn Speed list empty? [BUG# 5883]

Post by Blizz »

I sure can, mail is on the way. Feel free to contact me via email or here if you require more information.
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Peke
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Re: CD Burn Speed list empty? [BUG# 5883]

Post by Peke »

Thx,
I'm sure that Ludek will get back to you as soon as he gets your mail.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Ludek
Posts: 5131
Joined: Fri Mar 09, 2007 9:00 am

Re: CD Burn Speed list empty? [BUG# 5883]

Post by Ludek »

Blizz,
now I am reading your posts and I cannot find your email. It most probably catched my spam filter.
Could you re-send it or use a free upload service like RapidShare.com and post the link here?

Thanks.
Ludek
Posts: 5131
Joined: Fri Mar 09, 2007 9:00 am

Re: CD Burn Speed list empty? [BUG# 5883]

Post by Ludek »

Blizz, try to replace zour current hpCDBurn.dll by this one:
http://rapidshare.com/files/271822410/hpCDBurn.dll.html
it should fix your issue which is tracked as http://www.ventismedia.com/mantis/view.php?id=5883
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