Volume Analysis Error - Can not be decoded

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cx_jx
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Joined: Tue Jan 17, 2006 6:16 pm
Location: Sydney, Australia

Volume Analysis Error - Can not be decoded

Post by cx_jx »

Hi

I have just registered for the Gold version and when I have tried to do Track Volume Leveling or Volume Level Analysis on any tracks I keep getting an Error "<path to track><filename.mp3> cannot be decoded. It is possibly due to DRM restrictions".

None of my music files have any DRM they are mostly from a CD collection and some have been purchased but without DRM restriction.

Need some assistance with this.

Cx
Peke
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Post by Peke »

Do those files play in MM?

If they play then while you play one of the problematic files remeber what you get when:
Rightclick on Player->Configure Input Plugin
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Peke
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cx_jx
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Location: Sydney, Australia

Post by cx_jx »

Hi Peke

Yes they play (some so softly they can hardly be heard - hence the vol lev).

Rightclick on Player->Configure Input Plugin = "No configuration"




Peke wrote:Do those files play in MM?

If they play then while you play one of the problematic files remeber what you get when:
Rightclick on Player->Configure Input Plugin
Peke
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Post by Peke »

Hmmm, Interesting but not very helpfull.
You better make some debug log (http://www.mediamonkey.com/forum/viewtopic.php?t=69)
and add this topic to mail as reference.
Last edited by Peke on Wed Jan 18, 2006 6:15 pm, edited 1 time in total.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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cx_jx
Posts: 7
Joined: Tue Jan 17, 2006 6:16 pm
Location: Sydney, Australia

Error when doing Volume Analysis

Post by cx_jx »

Hi,
I have isolated the circumstances of the error and can reproduce it and workaround it.

It relates to using Zone Labs ZoneAlarm (Antivirus + Firewall). ZA SmartDefense advisor alerts when MM starts and asks if the user wishes to allow MM to monitor mouse movements and keystrokes - if the behaviour is denied in Zone Alarm then MM is unable to analyse the volume levels and creates an error. Howevere, if the behaviour is allowed, volume analysis works as expected.

Why is Zone Alarm detecting that MM is monitoring mouse & keystokes?

Thanks for your help.

Chris

Peke wrote:Hmmm, Interesting but not very helpfull.
You better make some debug log ([rl]http://www.mediamonkey.com/forum/viewtopic.php?t=69[/url])
and add this topic to mail as reference.
Peke
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Post by Peke »

Why is Zone Alarm detecting that MM is monitoring mouse & keystokes?
Because MM 2.5.1 is still not added by ZA to safe list and because due MM compatibility with Multimedia keyboards needs to monitor for Player commands as only Win native apps do not gave needs for that like WMP. No need to worry. MM is Safe to allow.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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trixmoto
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Post by trixmoto »

And the mouse movements is when you use the tray icon controls (dragging up/down for volume and left/right for previous/next track). It's all good stuff that we enjoy using, but ZoneAlarm is a little wary of! :)
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Post by Username »

Yeah ZA does interfere with MM

Go to Program Control and give MM more Trust Level until it works
Peke
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Post by Peke »

Some versions have correct trust level, althru I use ZA for some time sometimes the are little bit slow when comes to SmartAdvisor.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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rovingcowboy
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Post by rovingcowboy »

thank you for posting your error.

and thank you for saying what you found that is causing it.

why?

because i use zone alarm on all my computers and do not have any trouble. with it.

that i know of. unless it is causing the leveling error i get on win 9x machines.

but it would have to the firewall of zone alarm that causes it then because i only have the free firewall.

? umm. i did set up the free trial of zonealarm pro on the 9x machines. one time i wonder if that caused something to go bad in them.? now you got me wondering.? :-?
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy A51 5G Android ) 6. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.
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