Crashes when performing "Locate moved/missing files"

[telecore]

It's in the subject line - I can perform a clean install and add a copy of my media files into MMM and it seems to work. If I restore a backup to try and get my windows database moved over, then, of course it can't find the media files. The "Media Properties" option is not there. So, then I have to perform "located moved/missing files" and MMM crashes and ends up in a non-recoverable state where I have to uninstall and re-install it to get it working again. I have about 24K tracks in my library. I don't see a portable install option like windows. Has anyone been able to backup from windows and get the database and all files working? Is there a better way to do this?

[PetrCBR]

Hi.

I’ve just tried it with the latest build (3515), and it works fine
- After installation, I restored from an MMW backup.
- I selected all tracks in Entire Library / All Tracks.
- I opened Locate / Missing Files and selected the mounted volume for my network drive (\\WDMYCLOUD\Multimedia is mounted as /Volumes/Multimedia)
- All files were found and the paths were updated. I tried playing them, and playback works.

Regards, Petr.

[telecore]

Tried it 2 more times and it always crashes when trying locate the moved files: here's the top of the crash report from macos:

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: MediaMonkey [1342]
Path: /Applications/MediaMonkey.app/Contents/MacOS/MediaMonkey
Identifier: com.mediamonkey.mediamonkey
Version: 2027 (2027.0.0.3515)
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.mediamonkey.mediamonkey [1212]
User ID: 501

Date/Time: 2026-07-02 10:38:58.8360 -0500
Launch Time: 2026-07-02 10:31:36.0364 -0500
Hardware Model: Mac17,4
OS Version: macOS 26.5.2 (25F84)
Release Type: User

Crash Reporter Key: 545AC60E-973E-6B87-AEAE-8F8DED718B4E
Incident Identifier: D564CD16-D7CF-4129-8257-3E62FCD06E9A

Time Awake Since Boot: 850 seconds

System Integrity Protection: enabled

Triggered by Thread: 66

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000124712a28

Termination Reason: Namespace SIGNAL, Code 5, Trace/BPT trap: 5
Terminating Process: exc handler [1342]


Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x18c411c34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x18c424574 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x18c41a9c0 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x18c411fc0 mach_msg + 24
4 CoreFoundation 0x18c5130d8 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x18c5119c4 __CFRunLoopRun + 1188
6 CoreFoundation 0x18c5e41c4 _CFRunLoopRunSpecificWithOptions + 532
7 HIToolbox 0x1992f7560 RunCurrentEventLoopInMode + 320
8 HIToolbox 0x1992fa8bc ReceiveNextEventCommon + 488
9 HIToolbox 0x19948414c _BlockUntilNextEventMatchingListInMode + 48
10 AppKit 0x190fec35c _DPSBlockUntilNextEventMatchingListInMode + 228
11 AppKit 0x190940084 _DPSNextEvent + 576
12 AppKit 0x1914d58b0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
13 AppKit 0x1914d55bc -[NSApplication(NSEventRouting) nextEventMatchingMask:untilDate:inMode:dequeue:] + 72
14 AppKit 0x19093313c -[NSApplication run] + 368
15 Chromium Embedded Framework 0x1246e081c ChromeWebAppShortcutCopierMain + 5776828
16 Chromium Embedded Framework 0x1246df32c ChromeWebAppShortcutCopierMain + 5771468
17 Chromium Embedded Framework 0x124697cf0 ChromeWebAppShortcutCopierMain + 5479056
18 Chromium Embedded Framework 0x1246645f8 ChromeWebAppShortcutCopierMain + 5268376
19 Chromium Embedded Framework 0x11fe2104c temporal_rs_ZonedDateTime_offset_nanoseconds + 255604
20 MediaMonkey 0x10529e848 Ceflib::CefRunMessageLoop() + 48
21 MediaMonkey 0x105187c30 Htmlwindow::TBrowserWindow::ProcessMessages() + 24
22 MediaMonkey 0x105187edc Htmlwindow::TBrowserWindow::openMainWindow(bool, bool) + 644
23 MediaMonkey 0x1052b9d08 Appinitcode::doAppInitialize() + 4140
24 MediaMonkey 0x1052b9e78 main + 64
25 dyld 0x18c097e00 start + 6992

[PetrCBR]

Hi.

Send me complete report to petr @ mediamonkey dot com please.

Regards, Petr.