Media Monkey latest version unstable

[Saint_ade]

I updated to the latest version of Media Monkey on Windows 10 (64) a few weeks ago (Gold) and I have to say it is really buggy - crashing on me nearly every day. It just freezes at a random point pressing a button and makes me restart. Kind of sick of it to be honest after paying for a 'stable' version. What's going on? Anyone else suffering the same?

[Lowlander]

Are you on MediaMonkey 2024.1? If not, please start with updating to MediaMonkey 2024.1.

If you're already on 2024.1, is there any particular action(s) that precede the crashing?

[squidwhip]

I'm crashing repeatedly with 2024.1.0.3113 on windows 11 24H2. I'm previewing songs, so I listen for 30 seconds, scroll further into the track, doubleclick the next one, maybe jump halfway into it, then go to the next one for a few seconds and onto the next track.

MM will freeze, then crash. It happens instantly if I try to jump tracks while the library is being crawled on startup or during thumbnail creation.

I did install a new soundblaster AE7 and RTX 3060, and I know it did this occasionally before that. But it's been constant since adding the cards. It's stable if I don't jump through tracks.

[Lowlander]

Start with checking for driver updates for both those (for others it has solved instabilities). If you still see crashes after this, please capture them in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

[squidwhip]

Drivers are up to date. I installed the new mm beta this morning, and so far it hasn't crashed. We'll see what happens when I start into a new 3000 track playlist tomorrow. If it happens again, I'll debug. Thanks.

[SIVA6619]

2024.1.0.3113 is also crashing on me, everyday.
It just won't open the app most of the time (when it does it's going well, so far).
Im on Win10, but never had any issue with previous version.. its a roll back for me until this one is more stable.

[Lowlander]

Can you please capture crashes while MediaMonkey is running in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

For failure to launch can please launch MediaMonkey with the /cefdebug command line parameter while also capturing this in a debug log?