Audio CDs fail to Scan, Play, Rip correctly

If Audio CDs don’t play, scan, or rip correctly try any of the following, after first verifying that you’re using the latest version of MediaMonkey.

  1. Some systems fail to rip/burn CDs unless logged in with Administrative rights.
    To get around this:
    • Log in as a Windows User with Administrative rights OR;
    • Run MediaMonkey in forced Admin Mode (Right Click on MM Icon -> Run as Administrator) OR;
    • Configure Windows to allow non-Administrators to Burn Discs Verify that CD sound hasn’t been ‘muted’. Double-click the speaker icon in the system tray, and ensure that ‘mute’ is not checked off for both Wave/MP3 and CD Audio.
  2. f you have a CD/DVD drive that is connected as drive A or B then older versions of MediaMonkey won’t read it. To change this, you’ll need to edit the MediaMonkey.ini file and remove the letter A or B as appropriate from the following section:
  3. Some systems experience stuttering on CD playback when the CD/DVD-Rom Access is set to “PIO Mode Only” and not To “DMA if Available”. You can change this in Windows as follows:
    • Right-click on My Computer > click Properties > select Hardware tab > click Device Manager
    • Right click on the IDE channel to which the drive is connected and select the advanced tab
    • If PIO is used, change the setting to ‘DMA if available’
    • Reboot and check in Device Manager > IDE Channel > Advanced whether DMA is now being used. If it isn’t, click the Driver tab and then click ‘uninstall’.
    • Reboot. On reboot, Windows will usually recognize the drive in DMA mode.
    • Try MediaMonkey again If this fails to set your controller to DMA mode.
  4. If you have multiple drives, try disconnecting any external CD/DVD drives–on some systems, they may interfere with internal drives.
  5. Some systems will play CDs correctly, but will fail to rip them if the ‘Rip type’ is set to ‘Secure read’. Possible solutions/workarounds are to:
    • Update the CD/DVD drive’s firmware to the most recent version
    • Switch Rip Type from ‘Secure read’ to ‘Standard read’
    • Use “CFF Explorer.exe” from to edit the ‘File Header’ and DISABLE the checkbox “App can handle > 2GB address space” for MediaMonkey.exe and MediaMonkey (non-skinned).exe.
  6. If you still experience error messages, try deleting the in_cdreader.dll plug-in from the plugins directory (it will be there if you had installed MediaMonkey 2.x prior to installing more recent versions).
  7. Some systems fail to rip/burn CDs unless logged in with Administrative rights. You can right click where you launch MediaMonkey and select Run as Administrator.
    1. If you continue to have problems playing CDs and/or receive “Win32 Raw_Read” error messages, this may be occurring because you are not logged in as Administrator (Windows NT/2000/XP systems use SPTI CD drivers by default, and these can fail if the user is not logged in as Administrator) or because ASPI drivers have been corrupted. Try:
      1. Logging out and back in. This sometimes resolves the Administrator problem.
      2. If the above fails, install version 4.6 of Adaptec’s ASPI drivers.
        More information & working aspi drivers may be found at:
    2. On some systems, Virtual CD applications such as Alcohol or DriveImage can conflict with CD Playback and Ripping. If you have any such applications installed, try uninstalling them.

Applies to: ,

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